Privacy policy

Data controller

The data controller is Onyx Dent Kft.

• Registered seat: Révay utca 4, 5th floor, door 2, 1065 Budapest, Hungary
• Email: [email protected]
• Phone: +36 70 40 20 557

What data we process

We process the following data on this website:

• Contact and enquiry data: name, phone number, email address and the content of your message when you contact us.
• Analytics and cookie data: consent-based data about how the website is used. The details are in the cookie policy.

Our own cookie-free visitor measurement

We also measure website traffic with our own cookie-free measurement, to see how many people visit, which pages they view, where they come from (for example Google search or an ad), and how many bookings and phone-call clicks happen. No cookie is set and nothing is stored on your device.

• What we record: the page viewed, the time, the referring site or campaign, the device type (mobile, computer, tablet) and the country. For a booking: the chosen treatment, the doctor and the booking ID, without name, phone number or email address.
• We do not store your IP address: it is only used to count unique visitors with a code that changes every day and cannot be reversed. You cannot be identified from it.
• Legal basis: the legitimate interest of the clinic in measuring how the website works and performs (GDPR Article 6(1)(f)). The data is kept in aggregated form for up to 26 months.

Important: health data

This website does not process health data. Special category (health) data under Article 9 GDPR is handled separately by the clinic, apart from the website, as part of patient records.

Purpose of processing

• Contacting enquirers and arranging appointments.
• Analysing how the website works and is used, if you have consented to it.

Legal basis

• For contact: steps taken at your request and the legitimate interest of the provider (Article 6(1)(b) and (f) GDPR).
• For analytics and marketing: your consent (Article 6(1)(a) GDPR), which you may withdraw at any time.

Retention period

• Contact data: for as long as needed to handle your enquiry, and afterwards at most until the end of the applicable limitation period.
• Cookie and analytics data: for the period stated in the cookie policy, or until you withdraw your consent.

Processors and data transfers

We use the following providers to process data:

• Google (Google Analytics, Firebase Analytics): website analytics, only with your consent.
• Google (Firebase): storage of the aggregated data of our own cookie-free visitor measurement.
• Hosting and infrastructure providers (Railway, Cloudflare): serving and securing the website.

Your rights

You have the following rights regarding the processing of your data:

• Access to your processed data.
• Rectification and erasure.
• Restriction of processing.
• Objection to processing.
• Data portability.
• Withdrawal of consent at any time, which does not affect the lawfulness of processing before the withdrawal.

Complaints and remedies

If you believe that the processing of your data infringes your rights, you may lodge a complaint with the supervisory authority:

• Hungarian National Authority for Data Protection and Freedom of Information (NAIH), Falk Miksa utca 9-11, 1055 Budapest.
• You may also enforce your rights before a court.